最後更新日期：2026 年 8 月 11 日
1. 政策範圍
本私隱政策適用於由 L2 Global Music Ltd. 營運的 SSA 流動應用程式及相關帳戶功能。本政策說明我們收集的資料、使用資料的原因、資料的保護方式，以及您可以作出的選擇。
2. 我們收集的資料
帳戶資料
當您使用應用程式時，我們可能會處理您的姓名、電郵地址、登入資料、個人檔案資料及帳戶活動。
應用程式使用資料
我們可能會處理已瀏覽的頁面、已使用的功能、學習進度、裝置類型、作業系統、應用程式版本及一般診斷資料。
支援資料
當您聯絡我們時，我們可能會處理您提供的姓名、電郵地址、訊息、螢幕截圖、裝置資料及其他與問題相關的資料。
技術資料
我們可能會處理裝置識別碼、瀏覽器類型、IP 地址、錯誤報告及系統記錄，以維持應用程式的安全、效能及穩定性。
3. 我們如何使用資料
- 提供及管理應用程式與帳戶功能
- 提供學習內容及保存使用進度
- 回應支援請求及處理技術問題
- 改善應用程式的效能、可靠性及可用性
- 保護帳戶、使用者及系統安全
- 傳達重要的應用程式更新或服務通知
- 遵守適用的法律義務
4. 資料披露
我們可能會向協助營運應用程式的可信技術處理者披露有限資料，例如託管、帳戶管理、訊息傳送、系統分析及技術支援服務。這些處理者只可在執行指定工作所需的範圍內處理資料。
如法律、法規或有效法律程序要求，或為保障使用者、SSA 或公眾的權利及安全，我們亦可能披露相關資料。
5. 資料保留
我們只會在維持帳戶、提供應用程式功能、支援使用者、保存必要記錄及履行法律義務所需的期間內保留個人資料。當資料不再需要時，我們會按適用程序刪除或匿名化資料。
6. 資料安全
我們採取合理的行政、技術及組織措施，以減低資料被未經授權存取、遺失、濫用、更改或披露的風險。任何數碼系統均無法保證完全安全，請妥善保護您的登入資料，並在懷疑帳戶異常時盡快聯絡我們。
7. 您的選擇及權利
視乎您所在地區，您可能有權要求查閱、更正或刪除某些個人資料，或就資料處理提出問題。您可以使用本政策所列的聯絡方式提交請求。我們可能需要核實您的身分，並會按適用要求處理請求。
8. 兒童私隱
SSA 流動應用程式並非供 13 歲以下兒童使用。我們不會在知情情況下收集 13 歲以下兒童的個人資料。如我們得悉已收集相關資料，會採取合理步驟將其移除。
9. 外部服務
應用程式可能包含前往外部網站或服務的連結。外部服務有其獨立的私隱做法，我們鼓勵您在使用前查閱相關政策。
10. 政策更新
我們可能會不時更新本政策。更新版本會在本頁顯示，並附上修訂後的最後更新日期。
11. 聯絡我們
如您對本政策或資料處理方式有任何疑問，請聯絡 SSA / L2 Global Music Ltd.：
Last updated: August 11, 2026
1. Scope
This Privacy Policy applies to the SSA mobile app and related account features operated by L2 Global Music Ltd. It explains the information we collect, why we use it, how we protect it, and the choices available to you.
2. Information We Collect
Account information
When you use the app, we may process your name, email address, sign-in details, profile information, and account activity.
App usage information
We may process pages viewed, features used, learning progress, device type, operating system, app version, and general diagnostic data.
Support information
When you contact us, we may process the name, email address, message, screenshots, device details, and other issue-related information you provide.
Technical information
We may process device identifiers, browser type, IP address, error reports, and system records to maintain app security, performance, and stability.
3. How We Use Information
- Provide and manage the app and account features
- Deliver learning content and maintain usage progress
- Respond to support requests and address technical issues
- Improve app performance, reliability, and usability
- Protect accounts, users, and system security
- Communicate important app updates or service notices
- Meet applicable legal obligations
4. Disclosure of Information
We may disclose limited information to trusted technology processors that help operate the app, such as hosting, account management, message delivery, system analysis, and technical support services. These processors may only handle information as needed to carry out their assigned work.
We may also disclose information when required by law, regulation, or valid legal process, or when needed to protect the rights and safety of users, SSA, or the public.
5. Data Retention
We keep personal information only for as long as needed to maintain accounts, provide app features, support users, retain necessary records, and meet legal obligations. When information is no longer needed, we remove or anonymize it under applicable procedures.
6. Data Security
We use reasonable administrative, technical, and organizational measures to reduce the risk of unauthorized access, loss, misuse, alteration, or disclosure. No digital system can be guaranteed completely secure. Please protect your sign-in details and contact us promptly if you suspect unusual account activity.
7. Your Choices and Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of certain personal information, or to ask questions about how it is handled. You may submit a request using the contact details in this policy. We may need to confirm your identity and will handle the request under applicable requirements.
8. Children's Privacy
The SSA mobile app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.
9. External Services
The app may contain links to external websites or services. External services have their own privacy practices, and we encourage you to review their policies before using them.
10. Policy Updates
We may update this policy from time to time. The updated version will appear on this page with a revised last-updated date.
11. Contact Us
If you have questions about this policy or how information is handled, contact SSA / L2 Global Music Ltd.: